Telehealth Services: The Patient Experience and Potential Barriers


BARRIERS
Telehealth has the potential to enhance the patient experience of care by improving cost, quality, and
access; however, barriers still exist for various populations. In this week’s discussion, we will explore
some of these barriers while also recommending ways to address them.
Post: respond to the following three prompts:
Discuss how telehealth can improve healthcare cost, quality, and access.
Describe two challenges or barriers that might impact a patient’s ability to use telehealth services.
Provide examples for improving the challenges you identified.
The initial posting should be at least 300 words and include references to scholarly resources.

Telehealth Services: The Patient Experience and Potential Barriers

Telehealth improves the quality of healthcare by allowing patients to connect with specialists in healthcare from different locations without having to physically be present. Instead of having to travel long distances, patients living in rural areas are able to access healthcare services faster and easier from within the privacy of their homes by video-calling with health care providers (Mahtta and colleagues. 2021). Telehealth lowers the cost of healthcare for patients as well as the entire nation since patients can save time and money that they could have needed to travel to healthcare facilities while the nation benefits from the reduction in patients visiting health facilities; consequently, waste of resources is reduced. Telehealth can be difficult for patients to access due to a variety of reasons. Patients may not have the technical knowledge to operate and use devices that provide telehealth services (Seto and co. 2019,). While the current generation is advancing in technology but older generations and people living in rural areas might not have the skills required to use technology devices making it difficult to availability and usage of the telehealth service. Another issue that could affect the ability of a patient to access the telehealth service is that patients are not aware of the telehealth services offered by health care professionals at different hospitals (Seto and others. 2019,).

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