Quality training manual

*Prepare an outline of the Quality Control Manual. The first part of the manual will be the Introduction.
*Provide a history of the quality management evolution and why it is needed.
*List and discuss 2–3 of the specific directions that companies are adopting in terms of strategic quality
management.
*Clearly identify the organization that your quality control manual is intended for.
*Explain the evolution of and the pros and cons of such programs as Deming and Six Sigma.

Quality training manual

A Quality Control Manual is a requirement of ISO 9001. ISO 9001 for standardization of QMS (Quality Management Systems). This document provides detailed details about the QMS. It is utilized by external parties for customers and auditors and internally for employees. Auditors during audits are expected to inquire about to see the Quality Control Manual in order to gain an understanding of the quality of the company’s QMS. The background of Quality Management Evolution according to Hamid and co. (2019) The field that is devoted to quality management was the subject of research since the beginning of 1900s. Quality management is the process of the best option for the selling price and use by customers. Different scholars define quality management as a conformity to specifications and quality for use, product or service production with a particular focus on the customer and the product or service that is free of any imperfections (Hamid and co. 2019). Quality control and management as defined above are focused on the manufacturing of goods and services that are delivered with customer requirements with customer needs in mind. A broad description of Quality Control Management is to a management approach using a variety of methods and methods that establish the quality policy’s responsibilities and goals. Quality control management includes quality management, control, and enhancement in the system of quality.