28. When dealing with angry people, it is best to stay calm and be empathic, using thoughtful, reflective statements. Other tips are to never use rebuttal, derogatory, or negative statements that may further anger the person or situation.
Consider and briefly share a conflict you observed or encountered; what was your approach in handling the situation? Did you feel mad, uneasy, fearful, engaged, sympathetic, etc.? Were you able to diffuse the situation? Do you feel the outcome was satisfactory? With the new knowledge, do you feel if given the opportunity that you would do or say anything differently? 200 words
One of my colleagues during my time at the university wasn’t interested in putting into the effort required. The project was having problems due to this. After I noticed that they were consistently slowing down and not working as hard, I decided to have an exclusive discussion with them, separated from the group in order to avoid making them be an embarrassment ( Goddard, 2017). I gently explained to the team that their poor productivity was negatively impacting the group overall. It was as if this colleague was struggling with some kind of personal issue. After a short discussion and explanation I realized that he was aware of my perspective and I could see the problem. Surprised, I thanked him for paying attention to his plight and then letting him share about it. It was a sign of trust that was established during the brief conversation. Because we had reached an arrangement, I was not worried about him failing to fulfill his obligations. Cont…
Delivering a high-quality product at a reasonable price is not enough anymore.
That’s why we have developed 5 beneficial guarantees that will make your experience with our service enjoyable, easy, and safe.
You have to be 100% sure of the quality of your product to give a money-back guarantee. This describes us perfectly. Make sure that this guarantee is totally transparent.Read more
Each paper is composed from scratch, according to your instructions. It is then checked by our plagiarism-detection software. There is no gap where plagiarism could squeeze in.Read more
Thanks to our free revisions, there is no way for you to be unsatisfied. We will work on your paper until you are completely happy with the result.Read more
Your email is safe, as we store it according to international data protection rules. Your bank details are secure, as we use only reliable payment systems.Read more
By sending us your money, you buy the service we provide. Check out our terms and conditions if you prefer business talks to be laid out in official language.Read more