IT Department Management

Your team recently turned in a report to the CIO of Acme Inc., describing the organizations opinion of the IT department. The CIO immediately assigned you the high priority task of recommending, without input from the other team members, how Acme should correct the deficiencies mentioned in the report.
Instructions
Based on the following description and survey results, make recommendations for correcting four of the deficiencies you see.
Question Results
1. IT quickly and effectively corrects issues.

Agree 60%
Disagree 35%
No Response 5%

2. IT communicates changes prior to their occurrence.

Agree 40%
Disagree 40%
No Response 20%

3. I feel IT works to avoid interrupting my services.

Agree 35%
Disagree 45%
No Response 20%

4. IT provides a reliable and effective system that enables me to be effective in my job.

Agree 35%
Disagree 45%
No Response 20%

5. The Help Desk system is user-friendly and helpful.

Agree 37%
Disagree 43%
No Response 20%

6. Services at Acme Inc. are reliable.

Agree 35%
Disagree 45%
No Response 20%

7. The Internet speed is adequate at Acme Inc.

Agree 15%
Disagree 80%
No Response 5%

8. Do you feel the uptime of each of the following services is acceptable?

Service Now (cloud) 25% agree, 75% disagree
Office365 (cloud) 20% agree, 80% disagree
Workday (cloud) 30% agree, 70% disagree
Drive Shares (onsite) 80% agree, 20% disagree
Microsoft Office (onsite) 90% agree, 10% disagree
SharePoint (cloud) 10% agree, 90% disagree

9. Do you feel that IT ethically handles its responsibilities?

10. Do you feel that Acme Inc. ethically handles its responsibilities?

11. Do you feel IT does a good job providing support and resources to you and your team?

Aligned Objectives

Navigate ethical issues both personally and at the corporate level
Describe the organization of an IT department
Device and correct perception and visibility issues in an IT department
Develop procedures that protect a department when terminating staff

Homework Rubric: Week 7

Criteria
Ratings
Pts

This criterion is linked to a Learning OutcomeWrite a one-page or two-page double spaced paper describing what changes you would make to the organization and technology utilized by Acme Inc. You should cover four topics including but not limited to potential software limitations, communication issues, visibility, recommended hardware or service replacement, etc.

8 pts

Total Points: 8

Calculate the price of your order

550 words
We'll send you the first draft for approval by September 11, 2018 at 10:52 AM
Total price:
$26
The price is based on these factors:
Academic level
Number of pages
Urgency
Basic features
  • Free title page and bibliography
  • Unlimited revisions
  • Plagiarism-free guarantee
  • Money-back guarantee
  • 24/7 support
On-demand options
  • Writer’s samples
  • Part-by-part delivery
  • Overnight delivery
  • Copies of used sources
  • Expert Proofreading
Paper format
  • 275 words per page
  • 12 pt Arial/Times New Roman
  • Double line spacing
  • Any citation style (APA, MLA, Chicago/Turabian, Harvard)

Our guarantees

Delivering a high-quality product at a reasonable price is not enough anymore.
That’s why we have developed 5 beneficial guarantees that will make your experience with our service enjoyable, easy, and safe.

Money-back guarantee

You have to be 100% sure of the quality of your product to give a money-back guarantee. This describes us perfectly. Make sure that this guarantee is totally transparent.

Read more

Zero-plagiarism guarantee

Each paper is composed from scratch, according to your instructions. It is then checked by our plagiarism-detection software. There is no gap where plagiarism could squeeze in.

Read more

Free-revision policy

Thanks to our free revisions, there is no way for you to be unsatisfied. We will work on your paper until you are completely happy with the result.

Read more

Privacy policy

Your email is safe, as we store it according to international data protection rules. Your bank details are secure, as we use only reliable payment systems.

Read more

Fair-cooperation guarantee

By sending us your money, you buy the service we provide. Check out our terms and conditions if you prefer business talks to be laid out in official language.

Read more