COMM1010: Work Communication
Module 4 Touchstone Template: Planning and Communicating Time-Based Tasks
Part 1: Client Email
Step 1: Check the proposal and email from your manager.
Step 2: Write an email (no more than two main paragraphs) to the customer informing them of the new delivery date and a refund for the inconvenience. Your message should be limited to no more than 12 sentences or 200 words. Use the email template below.
|Customer Email Templates|
|Subject Lines||Sorry and Compensation|
| Hi, I hope you are well.
I am writing to remind you of the unfortunate delay in a delivery that was supposed to be received on Friday. It is now three days late and I think it is appropriate to inform you about further action in this regard.
I apologize for the inconvenience caused by this delay. In return, you will receive a full refund of shipping costs. We are working on a new show. Packages will be expedited on Wednesday and you will receive tracking information the same day. Also, you will not be charged for this redelivery.
Delivering a high-quality product at a reasonable price is not enough anymore.
That’s why we have developed 5 beneficial guarantees that will make your experience with our service enjoyable, easy, and safe.
You have to be 100% sure of the quality of your product to give a money-back guarantee. This describes us perfectly. Make sure that this guarantee is totally transparent.Read more
Each paper is composed from scratch, according to your instructions. It is then checked by our plagiarism-detection software. There is no gap where plagiarism could squeeze in.Read more
Thanks to our free revisions, there is no way for you to be unsatisfied. We will work on your paper until you are completely happy with the result.Read more
Your email is safe, as we store it according to international data protection rules. Your bank details are secure, as we use only reliable payment systems.Read more
By sending us your money, you buy the service we provide. Check out our terms and conditions if you prefer business talks to be laid out in official language.Read more