For this assignment, you will: Demonstrate your ability to craft messages for the appropriate purpose, tone, structure, and audience. • Be sure to include all the important information you need to communicate. • Select an appropriate tool for workplace communication. • Edit your messages for organization and style, ensuring professionalism with respect to formatting, spelling, punctuation, and grammar. COMM1010: Communication at Work

COMM1010: Work Communication

Module 4 Touchstone Template: Planning and Communicating Time-Based Tasks

Part 1: Client Email

Step 1: Check the proposal and email from your manager.

Step 2: Write an email (no more than two main paragraphs) to the customer informing them of the new delivery date and a refund for the inconvenience. Your message should be limited to no more than 12 sentences or 200 words. Use the email template below.

Customer Email Templates
Subject Lines Sorry and Compensation
Hi, I hope you are well.

I am writing to remind you of the unfortunate delay in a delivery that was supposed to be received on Friday. It is now three days late and I think it is appropriate to inform you about further action in this regard.

I apologize for the inconvenience caused by this delay. In return, you will receive a full refund of shipping costs. We are working on a new show. Packages will be expedited on Wednesday and you will receive tracking information the same day. Also, you will not be charged for this redelivery.

Place your order
(550 words)

Approximate price: $22

Calculate the price of your order

550 words
We'll send you the first draft for approval by September 11, 2018 at 10:52 AM
Total price:
The price is based on these factors:
Academic level
Number of pages
Basic features
  • Free title page and bibliography
  • Unlimited revisions
  • Plagiarism-free guarantee
  • Money-back guarantee
  • 24/7 support
On-demand options
  • Writer’s samples
  • Part-by-part delivery
  • Overnight delivery
  • Copies of used sources
  • Expert Proofreading
Paper format
  • 275 words per page
  • 12 pt Arial/Times New Roman
  • Double line spacing
  • Any citation style (APA, MLA, Chicago/Turabian, Harvard)

Our guarantees

Delivering a high-quality product at a reasonable price is not enough anymore.
That’s why we have developed 5 beneficial guarantees that will make your experience with our service enjoyable, easy, and safe.

Money-back guarantee

You have to be 100% sure of the quality of your product to give a money-back guarantee. This describes us perfectly. Make sure that this guarantee is totally transparent.

Read more

Zero-plagiarism guarantee

Each paper is composed from scratch, according to your instructions. It is then checked by our plagiarism-detection software. There is no gap where plagiarism could squeeze in.

Read more

Free-revision policy

Thanks to our free revisions, there is no way for you to be unsatisfied. We will work on your paper until you are completely happy with the result.

Read more

Privacy policy

Your email is safe, as we store it according to international data protection rules. Your bank details are secure, as we use only reliable payment systems.

Read more

Fair-cooperation guarantee

By sending us your money, you buy the service we provide. Check out our terms and conditions if you prefer business talks to be laid out in official language.

Read more